Dhaka 880 Privacy Policy — Our Commitment to Protecting Your Data

Dhaka 880 (hereinafter referred to as "we" or "our platform") places the highest priority on the privacy of our members. This Privacy Policy explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure.

By using dhaka 880's website, mobile app, or any of our services, you agree to this Privacy Policy. Please read it carefully before you start using the platform for the first time.

Our privacy policy has been developed in accordance with international data protection standards (GDPR-inspired principles) and local digital security laws. Every transaction and piece of data you share with dhaka 880 is handled with the utmost confidentiality.

Dhaka 880 only collects information that is necessary to operate our services safely and effectively. We do not collect any personal data beyond what is required.

1. Information Collected at Registration:

• Full name and username
• Email Address
• Mobile Number
• Date of Birth (for age verification)
• Residential Address
• Preferred currency and language

2. Information Collected During KYC Verification:

• National ID (NID) or passport copy
• Selfie or Photo ID
• Utility bill or bank statement for address verification
• Document confirming ownership of payment method

3. Information Collected Automatically:

• IP Address & Device Information
• Browser Type & Version
• Usage patterns and time spent on the platform
• Transaction History
• Gaming Activity & Preferences

Dhaka 880 uses your personal information only for specific, legitimate purposes. Your data is never sold to third parties for commercial gain.

We use your information to:

1. Account Management: To create, manage, and keep your account secure.
2. Identity Verification: To verify your identity as part of the KYC process.
3. Financial Transactions: To securely process deposits and withdrawals.
4. Customer Support: To resolve your issues and provide support.
5. Fraud Prevention: To detect and prevent illegal activity.
6. Legal Obligations: To meet applicable legal and regulatory requirements.
7. Personalization: To enhance your experience based on your preferences.
8. Notifications & Offers: To send you relevant promotions and updates, with your consent.

Dhaka 880 stores your personal data on secure, encrypted servers. Our data centers operate in compliance with international security standards.

Data Retention Guidelines:

• Active Account Data: For as long as your account remains active.
• Closed Account Data: Generally up to 5 years, as required by law.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC Documents: As required by regulatory authorities.
• Cookies Data: Up to 2 years.

Once the required retention period has passed, your data is securely deleted or anonymized so it can no longer be linked back to you in any way.

Dhaka 880 never sells your personal data. However, limited information may be shared with trusted third parties solely for the purpose of operating our services.

Who Your Data May Be Shared With:

• Payment Processors: bKash, Nagad, Rocket — to confirm transactions.
• Identity Verification Agencies: To complete the KYC process.
• IT Service Provider: For platform operation and maintenance.
• Legal Authority: When required by a court order or a lawful request from law enforcement authorities.
• Licensing Authority: To comply with gaming license requirements.

Dhaka 880 never sells or shares your data with advertisers, data brokers, or any third-party commercial entity. Your privacy is at the core of how we do business.

Dhaka 880's website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language preference and settings.
• Analytics Cookies: Collects anonymized data to help us understand how the site is used.
• Performance Cookies: Improves site speed and overall performance.

Cookie Controls:

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to not work properly.

As a dhaka 880 member, you have certain fundamental rights over your personal data. We respect these rights and strive to fulfill them as promptly as possible.

Dhaka 880 uses industry-leading security technology to protect your data. Our security team operates 24 hours a day, 7 days a week.

Our Security Technology:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security.
• Firewall & DDoS Protection: Advanced firewall protection against external attacks.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Data Backup: Encrypted backups stored across multiple geographic locations.
• Access Control: Staff access to data is limited strictly to what is necessary.

Dhaka 880 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Additional KYC documents may be requested in cases of suspected irregularities.
• If any minor's data enters our system, it is deleted immediately and the account is closed.
• Parents can report concerns about their child's account directly to our support team.

For any questions, concerns, or complaints regarding our privacy policy, please reach out to our dedicated privacy team.

• Email: support@dhaka880.com
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 24–48 hours

We take every privacy request seriously and work to resolve it within the specified timeframe. Your trust and satisfaction are our highest priority.